You may only obtain two replacements of the same purchased item within the two years after purchase*, so long as supplies are available. This Replacement Program does not cover any damage or loss of any eyewear more than two years after purchase* Are There Limits to the Number of Replacements Under the Program? Items purchased from re-sellers or unauthorized retailers are not covered by the Replacement Program. This Replacement Program does not cover lost or broken prescription eyewear (see Prescription Policies for Prescription related coverage), lost snow goggles, lost snow goggle lenses, lost React frames and lenses, and further does not cover apparel, accessories, mystery pairs, or complimentary products received through promotional activity. What Items Are Not Covered by the Program? This Replacement Program also covers lost sunglasses (excluding React) and blue light glasses for two years after purchase*. The Shady Rays Replacement Program covers damage to sunglasses, sunglass readers, broken snow goggles, broken snow goggle lenses, blue light glasses, and broken React frames and lenses, purchased from, Shady Rays official Amazon listings, or other Shady Rays authorized retailers or partners for two years after purchase*. The country shipping address for the replacement item:.You can learn more about the VIP program, and lookup whether you are a VIP, at the following website: The following schedule contains the processing fee that applies for each Lost or Broken Replacement, which is based on: You may also be required to provide photographs of the damage to your item.Ī processing fee is required for all replacements. Proof of purchase may be required to make a Replacement Request. If you lose your sunglasses or blue light glasses, you may also submit a request for replacement using this same process. If your sunglasses, snow goggles, snow goggle lenses, blue light glasses, or React frames or lenses become damaged for any reason at all within two years of purchase*, you may request a new pair by submitting a request via Shady Rays’ Lost or Broken Replacement Program website:.

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